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HOURS OF OPERATION

Monday
10:00am - 8:00pm
Tuesday
10:00am - 8:00pm
Wednesday
10:00am - 8:00pm
Thursday
10:00am - 10:00pm
Friday
10:00am - 10:00pm
Saturday
10:00am - 10:00pm
Sunday
10:00pm - 6:00pm

 


 




FREE WIRLESS INTERNET

Bring your laptop and get some work done (or just facebook your friends) while having your pedicure done! We've got FREE wirless internet access and extra plugs if you need a charge!

LOCATION

The ten spot is located on the hip strip of downtown Toronto at 749 Queen Street West – just two blocks west of Bathurst between Tecumseth and Euclid.



APPOINTMENTS POLICY

Booking an Appointment
Call 416.915.1010 book an appointment!  

We are Toronto's hottest spa and socializing space and are the perfect spot for group bookings as well as solo ones! Our concrete Manicures Bars seat 8 guests and stainless steel Pedicure Banquettes seat 6! Plus we have an open concept space so you can always sit near your friend! 

If you are booking your first appointment with us, you will be asked to provide a Credit Card number to hold your appointment, as well as your full name, an email address and the best phone number to reach you at, just in case we needed to get in touch! Those without a credit card will be invited to take a chance at dropping in as a walk-in guest or to pre-pay their service at least 24 hours prior to the appointment. 

If you are booking appointments for a group we require the first and last names of each guest. We can then use the contact information and credit card of the booker to hold all the appointments.  

We recommend that you arrive early for your appointment to allow time to pick your polish, hang up your coat, or kick off your shoes. We also recommend that you allow plenty of time to find parking as only street parking is available.   


Appointment Reminders
The Ten Spot is not responsible should you forget your appointment or mix up the time.


Late Arrivals

Appointments will be held for 15 minutes, after this grace period we consider this a “No Show” and the appointment may be given away if we haven't heard from you - so if you are running late please give us a call! If your appointment time has been given away, the full service fee will apply

Our appointments are booked in specific increments of time and on our busy days (which is most everyday!) are booked back to back - thus late arrival will result in the services being customized to fit the remaining appointment time (full service fee will apply).


Cancellations

We require 24 hours notice for cancellations or rescheduling of individual appointments and for group bookings of 3 or more we require 48 hours notice for cancellations.  

Please keep in mind that "No-shows" or last minute cancellations leave our estheticians with empty appointment times as well, we may have had to turn away other guests that could have enjoyed that time slot! Because of this, guests that do not honour their appointments will be charged the following cancellation fees: 

- Less than 24hrs notice for individual appointments or less then 48 hours notice for group appointments - 50% of the service price will be charged

- Failure to show or cancellation with less than one hour notice - 100% of the service price will be charged  


"No Shows"

Skipped out on your appointment? Too bad - you missed a great experience. However, you will be charged in full for the total service cost. Sorry - absolutely no exceptions.  


Rescheduling 
If you must re-schedule within the 24 hour time period or 48 hour time period for groups of 3 or more, we will charge 50% of your service total, which will then be on file and can be used as a credit  when you re-schedule the appointment.    

Gratuities
15% to 20% is customary but still left to your discretion. Gratuities can be left on credit cards and debit. However, cash is most preferred. For appointments made for 6 or more people an 18% gratuity will be added automatically.


GIFT CERTIFICATES


Our cheeky and fun gift certificates are available in services or dollar amounts. You'll love giving it as much as they'll love getting it.


STERILIZATION PRACTICES

THE TEN SPOT adheres to the most stringent hygiene standard and practices, going well above and beyond Government regulations. As sanitation is a major concern in our industry it is imperative that our standards are in place for the health and safety of our clients and employees. Outlined below are a few of our policies and practices:

- Stainless Steels implements are scrubbed, disinfected and sterilized in a bath of Isopropyl, then put in medical grade autoclave used in hospitals, dental offices and tattoo parlors. It is effective in killing viruses such as AIDS, HIV, Hepatitis, etc.

- We never reuse anything that cannot be sterilized, such as foot files, nail files and buffer blocks. At The The Spot, our nail files, foot files, and buffers are only used once per client [a practice you won't find nearly anywhere else!]

- Gloves are warn by estheticians for pedicures and certain waxing and facial procedures

- Disposable linens and paper are used in all applicable treatments

- Pedicure sinks are scrubbed and soak with medical grade disinfectant and bleach after each use

- We don't double dip in our wax!

TALK TO US!

We love feed back - good or bad it helps us out! If you've got questions, comments or concerns please feel free to email the owner, Kristen Gale at kgale@10spot.ca


CAREERS


We are always looking for talented, professional and enthusiastic estheticians for our team! Send in your resume to our Spa Director, Erin Dermo at erin@10spot.ca

About the owner
Hailing from the plains of Winnipeg, Kristen Gale spent her early 20’s exchanging her mid-west lifestyle for urban savvy. Taking style refuge in the continent’s most progressive cities, Kristen cultivated her penchant for haute design -becoming a favored force with the fashionistas.

With a Philosophy degree from University of Western and a post-graduate diploma in Graphic Design, Kristen is a hybrid of mental prowess and artistic panache.  She took her talents to New York City in 2002 where she managed event planning and design consulting for the hip Magazine VICE.  After a year of high life in the Big Apple, Kristen returned to her home country landing in the heart of Canada’s fashion capital: Montreal. For two years she continued to explore her creativity with VICE magazine amidst the glam hubbub of St. Laurent Blvd.  Finally the dream-driven Kristen -itching for a new challenge- was drawn by the allure of Toronto.  Wide-eyed, Kristen arrived here in 2004 and instantly fell in love with the city.

A perennial social butterfly, Kristen took Toronto by storm and spread her wings across the city’s social scene. Finding her friends and self in constant need of beautification for their lavish lifestyle, they sampled the city’s most elite spas. However, she found herself regularly unimpressed…

After being exposed to the modernity of New York and Montreal, Kristen noted that most Toronto nail bars were either dingy or overbearing. There was nothing for the young, fresh style set. The earthy Queen West crowd did not fit in with the Yorkville chi-chi’s, nor did many have the funding. Inspiration hit hard, and she knew that she’d found her new challenge.

The Ten Spot was created with an intention to combine the quality and cleanliness of high-end spas with an affordable price tag. Beyond the cheap and chic mantra, the 10 Spot encourages spunky music and great conversation in their anti-spa atmosphere. You will never hear a Solitudes CD in this airy space. Kristen encourages all guests to slip into relaxation, sip a free cocktail, meet someone new, watch a movie and emerge looking shiny and fabulous!

The 10 Spot is the spa embodiment of Kristen herself…Bright, sassy, and always polished!

To contact Kristen directly please email her at kgale@10spot.ca

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CHECK US OUT!

Click here to see a slide show of The Ten Spot!

10 Facts about 
THE TEN SPOT!

1.  We’ve got the best Brazilians in town!

2. We use amazing, earth friendly, all natural scrubs and body butters with nochemicalsor preservatives in most all of our services!

3.  We use the amazing 
vegan nail polish, SpaRitual from Beverly Hills!

4.  We know how to shake it down! Ask about our private parties!

5.  Our waxing rooms have DVD players so you can focus on Sex and the City and not on the pain!

6.  Our Facials are one hour of pure Customized
Dermalogica
 bliss!

7.  We use hard wax - which is best for sensitive skin and sensitive areas!

8.  We never use our nail or foot files twice - you keep ‘em or we toss ‘em!

9.  We’ve always got specials and packages going on - so sign up for our newsletter to be in the know!

10. We love feedback! Good or bad - it helps us get better!